SPOTSWASH, LLC PRIVACY POLICY
Effective as of March 29,
2018
SpotsWash,
LLC ("Company", “us” or "We"), respects your privacy and is
committed to protecting it through compliance with this policy (the
"Privacy Policy").
This policy applies to any users of any of the services of
the Company, including but not limited to, the Company website
(https://spotswash.com) or the SpotsWash LLC mobile
application (all such services referred to herein as "SpotsWash").
This policy describes the types of information we may collect from you or that
you may provide when you visit SpotsWash, and our
practices for collecting, using, maintaining, protecting, and disclosing that
information.
This Privacy Policy is incorporated by
reference in the Term and Conditions governing the Services (the “Terms”). In
connection with the Services and as provided in the Terms, SpotsWash
collects and uses your personal information.
By using the Services, you agree to the terms of this Privacy Policy.
From time to time, SpotsWash may update this Privacy
Policy to reflect changes to its information practices. Any changes will be
effective immediately upon posting of the revised Privacy Policy.
This policy applies to information we collect:
● through
SpotsWash; and
●
in e-mail, text, and
other electronic communications between you and SpotsWash
Please read this Privacy Policy carefully to understand our
policies and practices regarding your information and how we will treat it. If
you do not agree with our policies and practices, you should not use SpotsWash. By accessing or using SpotsWash,
you agree to this Privacy Policy. This Privacy Policy may change from time to
time. Your continued use of SpotsWash after we make
changes is deemed to be acceptance of those changes, so please check the
Privacy Policy periodically for updates.
INFORMATION COLLECTION AND USE
Personally Identifiable Information
During your interactions with SpotsWash, such as when you register with the Mobile
Application, Spotswash may collect personally
identifiable information, such as your name, postal address, email address, and
telephone number. We use this information to validate our users, grant access
to our services, and provide targeted marketing material, service update
notices, and promotional offers based on user preferences. If we need to
contact you regarding Spotswash, our services, your
account or your use of SpotsWash, this information
may be used to contact you. If you send us e-mail, we will retain the content
of the e-mail, your e-mail address, and any applicable response in order to
handle any follow-up questions you may have (we may also use this information
to measure how effectively we address your concerns). SpotsWash
may also collect transaction details regarding your use of SpotsWash
or for any contest or promotion sponsored by us, or when you report a problem
with SpotsWash.
DISCLOSURES OF
INFORMATION
Third
Party Intermediaries
While we do not currently do so, in the
future we may use a third-party entity to manage SpotsWash.
In the event that we do so, this entity will be bound by a confidentiality
agreement and will not retain, share, store or use personally identifiable
information for any secondary purposes.
Internal Use
We may share any information collected on SpotsWash
with our own internal operating units, affiliates and subsidiaries.
Outside
Parties — Personally Identifiable Information
We do not currently sell, trade, or
otherwise transfer your personally identifiable information to outside parties
without your consent as provided herein.
Outside
Parties — Non-Personally Identifiable Information (aggregated information)
We may share aggregated, non-personally
identifiable demographic information with our business partners.
Legal
Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law or where we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on us.
Business Transitions
In the event SpotsWash goes through
a business transition, such as a merger, being acquired by another company,
bankruptcy, or selling a portion of its assets, users' personal information
will, in most instances, be part of the assets transferred. Users will be
notified via prominent notice on the Site. If as a result of the business
transition, the users' personally identifiable information will be used in a
manner different from that stated at the time of collection, users will be
given choice consistent with our notification of changes section.
COMMUNICATIONS FROM
SPOTSWASH
Updates
We may send all new members a welcome email. We may from time
to time send email notification, cellular text, mail
or call you to provide you with information concerning updates or enhancements
to our service. SpotsWash may also send push
notifications to your cellular device concerning our services.
Customer Service
We communicate with users on a regular basis to provide
requested services, and in regard to issues relating to their account we reply
via email or phone in accordance with the user's wishes.
Service-related
Announcements
We may send you service-related announcements on those
occasions when we deem it necessary to do so, such as if our service is
temporarily suspended for maintenance. Generally, you may not opt-out of these
service-related communications. If you do not wish to receive them, you have
the option to deactivate your account.
VERIFYING AND UPDATING
INFORMATION
Verification
When you conduct a credit card transaction with us, we use
outside sources to verify a user's credit card information. We do not store
your credit card information on our system.
CHANGES TO THIS PRIVACY
POLICY
Generally
Our Privacy Policy is intended to
provide you with a safe and secure experience. Since offerings and technologies
change, we reserve the right to change, modify, add or remove portions of our
Privacy Policy at any time without prior notice at our sole discretion. If we
decide to change our Privacy Policy, we will post those changes to this Privacy
Policy, on the Site and other places we deem appropriate so our users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use information in accordance
with the Privacy Policy under which the information was collected. All Privacy
Policy changes are effective immediately upon posting. Consequently, you are
advised to visit and review this Privacy Policy frequently for changes. The
last date on which this Privacy Policy has been updated is noted above.
Regarding Use of
Personally Identifiable Information
If we wish to use personally
identifiable user information in a manner different from that stated in our
Privacy Policy at the time of collection, we will
notify users via email. Users will have a choice as to whether or not we use
their information in this different manner. However, if a user has opted out of
all communication with the Site through deactivating the user's account, then
the user will not be contacted, nor will the user's personal information be
used in this new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored in our
database, we will post a prominent notice on the Site notifying users of the
change. In some cases where we post a notice we will also email users notifying
them of the changes in our privacy practices.
Data
Retention Policy, Managing Your Information
We will retain Personal Information for
as long as you use the Services and for a reasonable time thereafter. If you’d
like us to delete user provided data that you have provided when using the SpotsWash, please contact us and we will respond in a
reasonable time.
While your SpotsWash account is active, SpotsWash
retains any information regarding your account unless you wish to have the
account deleted and have communicated that wish to us. However, SpotsWash may retain necessary information after account
deletion in the following situations:
●
When there is an unresolved issue
relating to your account, for example, outstanding credit or an unresolved
dispute;
●
When we are required to by applicable
law; and/or
●
When necessary for its legitimate
business interests, such as fraud prevention, user safety, and security.
Security
We are concerned about safeguarding the confidentiality of
your information. We provide physical, electronic, and procedural safeguards to
protect information we process and maintain. For example, we limit access to
this information to authorized employees, contractors and third party service
providers who need to know that information in order to operate, develop or
improve the Services. Please be aware that, although we endeavor provide
reasonable security for information we process and maintain, no security system
can prevent all potential security breaches.
Reviewing and Updating Your Information
You
can review and change your personal information by logging in to Spotswash and visiting your account profile page.
You
may also send us an e-mail at info@spotswash.com to
request access to, correct or delete any personal information that you have
provided to us. We cannot delete your personal information except by also
deleting your user account. We may not accommodate a request to change
information if we believe the change would violate any law or legal requirement
or cause the information to be incorrect.
Your
California Privacy Rights
California
Civil Code Section § 1798.83 permits users of Spotswash
are California residents to request certain information regarding our
disclosure of personal information to third parties for their direct marketing
purposes. To make such a request, please send an e-mail
to info@spotswash.com or write us at:
SpotsWash,
LLC
23 Pierside Dr. Apr 410
Baltimore, MD, 21230.
LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS
SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND SPOTSWASH'S
TERMS OF SERVICE (INCLUDING ANY INDEMNIFICATION AND LIMITATIONS ON DAMAGES
CONTAINED THEREIN).
CONTACT INFORMATION
Questions or comments regarding this Privacy Policy,
including questions regarding data collection and Site security, are welcome
and should be directed to SpotsWash using the
following contact information:
Telephone: 301-535-7738
Email: info@spotswash.com
Postal
Address:
SpotsWash,
LLC
23
Pierside Dr. Apr 410
Baltimore
MD 21230